When you received your information package upon enrolling, it contained your university user ID and a temporary password to allow you to log in to your account at Trier University. With this login information, you have access to the majority of the university's IT services. Your user ID is required, among other things, for logging on to the network as well to use the computers in the public PC pools, for accessing your university e-mail, access to campus WLAN (Wi-Fi), for external access via VPN, for using various platforms and applications, such as PORTA, Stud.IP, Zoom, etc., as well as for many other services.

We strongly recommend that you change your temporarily assigned password immediately after receiving your access data and with a secure password of your choice. In addition, we ask you to keep your password confidential in your own interest, not to share it with others and to change it regularly.

The criteria for creating a password can be found below under "Password guidelines".  Information on how to change your password is further down the page under "How to change your university password".

For security reasons, Trier University has guidelines for setting a new password.

Please note the criteria below when setting your new university password:

• must be at least 12 characters;
• must contain characters from at least three of the following four categories:
  • Lower case letter(s): a, b, c....
  • Upper case letter(s): A, B, C...
  • Number(s): 1, 2, 3...
  • Special character(s): ! " $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~
    (Please note that the use of other special characters (e.g., umlauts, ß, §, ...) is not permitted);
• must not contain your username or parts thereof.

Please also note that the password should be changed regularly.

We request that youkeep your login credentials confidential, do not share your password with third parties and under no circumstances to respond to e-mails or requests asking you for your access data. Trier University will never ask you for your access data.

Please note that when you change your account password, you also change the password that you use for PORTA, Stud.IP, etc.

On Windows computers on the university campus

The password can be changed on all Windows computers on the university's campus as follows:

1. First log in normally to your Windows computer in the university's campus using your access data.
2. After successfully logging in, press the key combination Ctrl + Alt + Del and select the option "Change password".
3. Enter the old password in the corresponding field.
4. Enter the desired new password twice in the corresponding fields, observing the criteria for setting a new password.
5. Then click on "OK".

In the Outlook Web App (OWA) of Microsoft Exchange

Provided you have a university e-mail account, you can change your university Windows login password to use university IT services via the Outlook Web App (OWA) from outside the Trier University as follows:

1. Access the Outlook Web App (OWA):  https://email.uni-trier.de.
2. Log in with your university ID and the corresponding password.
3. Click on the small cogwheel at the top right and select "Options".
4. On the left-hand side, select the top item "General" and then the sub-item "My account". A new page will open.
5. At the bottom right, under the personal information associated with your account, select "Change your password".
6. Enter your current password in the appropriate field.
7. Enter the desired new password twice in the appropriate fields, following the above criteria for setting a new password.
8. Finalise the password change by clicking on "Save".

Please note that with this change you also change the password, used for PORTA, Stud.IP, etc.

If you have forgotten your password or lost your access data, but still have access to your university mailbox, e.g., via an e-mail programme or your smartphone, you can contact the ZIMK Help Desk via e-mail (zimkserviceuni-trierde) using your university e-mail address to have your password reset.

If you do not have access to your university e-mail address, please call the ZIMK Service-Point at (+49 00) 651/201-4400.

Important to note: Always remember to keep your home address up to date, as we will send your new password to this address without exception. If needed, you can update your address yourself via the PORTA system, after logging in with your ZIMK access data (German: ZIMK-Benutzerkennung). University employees who have access to the TURM portal can also change their address there.

If you do not have access to your password and there is information in your account that needs to be updated or corrected (i.e., home address, name change, or incorrect date of birth etc.), please contact the Registrar’s Office by e-mail. In the e-mail, please include your surname, given name(s), date of birth and your student ID number.