Knowledge and Process Management
Knowledge and Experience Management
In the global knowledge economy we have today, the importance of knowledge as production factor has increased significantly. Knowledge management is an established cross-disciplinary field that deals with strategies and technologies that help organizations to explicitly deal with their knowledge in order to improve organizational performance. This includes knowledge identification and discovery, knowledge representation, storage, and distribution as well as (re-)use of knowledge. Experience is an important piece of knowledge with extraordinary value and deserves special consideration. Hence, experience management has developed as a field focusing on methods and tools for efficiently managing experiential knowledge.
Process Management
Process management is a well-established discipline that deals with the identification, modeling, analysis, improvement, and implementation of business processes. It is a methodology that is widely applied today to improve the operation of organizations and to align the IT development with business processes. One of the biggest challenges today arises from the fact that many companies and organizations must be able to more quickly adapt their business according to newly arising market opportunities and demands from the customer, due to actions of the competitor’s, or due to new technological developments. Agile business is required, which needs appropriate tools for process management based on intelligent technologies.
Our Competences
We have long-standing experience in knowledge and process management, particularly on technologies and methodologies that support their practical implementation. Today our focus is on the integration of knowledge and process management, as knowledge and processes interact with one another in various ways. Particularly, we aim towards the vision to develop methods and tools that allow to flexibly adapt business processes on demand, based on best use of existing knowledge and experience. The CAKE (Collaborative Agile Knowledge Engine) framework developed by the group is a generic software system we use in case studies to explore our ideas in concrete application scenarios.
- Experience management and knowledge management architectures and methodologies
- Business process modeling, in particular agile business process modeling
- Modeling of knowledge and experience, including ontology engineering
- Processes for knowledge capturing and integration from different sources
- Semantic process modeling
Projects
Current projects
- 2011 - 2014: EVER - Extraction and Case-Based Processing of Experiential Knowledge from Internet Communities
- 2011 - 2013: WEDA - Web-based Design, Reuse, Documentation, and Execution of Agile Workflows
- since 2010: CAKE III - Collaborative Agent-based Knowledge Engine
- 2009 - 2012: ECM meets Enterprise 2.0
Completed projects
- 2009: CAKE - OfficeWorkflows
- 2006 - 2010: PIE - Progress Information Environment for Workflow Enactment Tracking
- 2004-2009: Combining matching strategies for medical vocabulary
- 2005-2008: URANOS - Analysis Methods for the Design of Application-Robust Nanoelectronic Systems
- 2002-2007: Appear - Analyse von patientenbehandlungs-Prozessen zur Erkennung von Abweichungen und Regelmäßigkeiten
- 2004-2006: Amira - Advanced Multimodal Intelligence for Remote Assistance
- 1999-2004: Cyclops - Medical Image Interpretation and Knowledge Management
- 2000-2003: IPQ - IP Qualification for Efficient Design Reuse
- 2000-2002: FM-Ultranet - Foetal Malformation - Ultrasonography training networking platform
- 1997-2001: READEE - Reuse Assistant for Designs in Electrical Engineering
- 1996-1999: INRECA-II - Information and Knowledge Reengineering for Reasoning from Cases
- 1995-1996: WiMo - Modelling and Acquisition of Knowledge for Case-based Reasoning
Completed student projects
- 2010-2011: BIRT - Entwicklung eines PDF Emitters
- 2010-2011: Memex - Wissensmanagement in der Wirtschaftsinformatik
- 2009-2010: Workflow Unterstützung für Geographisches Informations-Management
- 2009-2010: Strategie Radar-next
- 2007-2008: Firmeninternes Raumvergabesystem V2
- 2006-2007: Firmeninternes Raumvergabesystem
- 2006-2007: SER Portal
- 2006-2007: Zustandsverfolgung in Prozemodellen durch Beobachtung der Bearbeitungsergebnisse
- 2005-2006: Workflow Management für Geoinformationssysteme II
- 2004-2005: Wissenssuche in einem WIKI-basierten Wissensportal I
- 2004-2005: Workflow Management für Geoinformationssysteme
Selected Publications
Here you find a list of selected publications on knowledge- and process management.