Chair for Business Informatics I - Intelligent Assistance Systems and Cognitive Social Simulation

Digitization is omnipresent: since the early 2000s, modern information and communication systems and new types of applications have increasingly penetrated living and working environments. Wearable computing, smartphones, apps and the Internet are important components of modern society and everyday life would be unthinkable without them. The further development and increasing dependency on IT systems in the areas of infrastructure, production and logistics offer on the one hand high potential in comfort and increasing efficiency, but on the other hand also the risk of developing new weaknesses due to the associated complexity. In a fraction of a second, the networking of IT systems can, in a seemingly insignificant crash, create a "wildfire" that brings large parts of communication, logistics, supply and social life to a standstill. The livable, efficient and robust design of networked IT systems is an important challenge for business informatics.

The chair on Business Informatics I is performing research, teaching, and transfer in the field of (distributed) artificial intelligence, such as autonomous systems or intelligent assistance systems, as well as simulation. With more than 20 years of experience on intelligent agents, logistics, and simulation, our research is focused on cognitive social simulation, which enables us to think and design complex systems such as logistics from a human perspective. Further research topics are especially requirements and IT project management.