Options of Complaint for Incoming and Outgoing Students at Trier University
If you are a foreign student at Trier University or a student who has studied or are planning to study abroad at a partner university as part of an Erasmus exchange programme, you have several options of complaint with regard to problems concerning the admission to classes at our university, grading and credits or recognition of your study achievement from abroad:
In terms of subject-specific issues during or after your visit, please contact your faculty’s Erasmus coordinator.You can access their information on the Erasmus homepage of your subject or faculty.
If they cannot solve the issue or if you have problems regarding a matter which is not subject-specific, please contact
- Anne Freihoff (contact for outgoing students, Europe)
- Stefanie Morgen (contact for outgoing students, US, Canada, Australia)
- Lea Franken (contact for outgoing and incoming students Erasmus+ partner countries: Georgia, Israel, Japan, Canada, Russia, Tunesia, Vietnam)
- Janina Kröner / Leonie Wittke (contact for incoming students)
In case of concerns about your contact’s guidance and support, please approach Birgit Roser, Head of the International Office.
Should you feel that your issue has still not been resolved satisfactorily, you may contact Prof. Dr. Matthias Busch, Vice-President of Studies and Teaching.